Privacy Policy

This Privacy Policy explains how Bluewhale VPN (referred to as this Service or we) handles personal information when you download, install, access, or use the mobile application (referred to as the App). We provide the service under principles of necessity, transparency, and minimization, and we take reasonable steps to protect your privacy and data security.

When you download or launch the App, we may collect data necessary to keep the service operating, including your Internet Protocol (IP) address, device operating system version, in-app access paths, connection status, duration of use, and approximate location. This information is mainly used for: 1. Node recommendation: matching a more suitable connection path based on Bluewhale VPN's node distribution; 2. Performance optimization: identifying regional congestion, failures, and client issues through anonymized aggregate data; 3. Service notices: sending important updates, security reminders, or account-related messages through your reserved email or username. We do not use necessary operational data for unrelated purposes.

We only transmit aggregated anonymized data to necessary third-party service providers, such as Google Play Services and Firebase, for crash analysis, statistics, and feature improvement. Except in the following cases, we do not share your personal information with third parties: 1. To comply with applicable law, regulatory requirements, or lawful process; 2. To protect users, the public, or the platform from safety or property risks; 3. To work with service providers bound by confidentiality obligations for necessary operations. If you wish to stop new data collection, remove the App through your device's standard uninstall process.

Data you actively provide will be retained during the service term and a reasonable grace period. If you need to cancel your account or delete personal information, contact our privacy team via [email protected]. The App is not intended for minors under 13. If we discover that such information was collected by mistake, we will delete it as soon as possible. Guardians may also contact us through the email above. To protect confidentiality, we use physical, electronic, and administrative safeguards to reduce unauthorized access risk.

This Privacy Policy may be updated due to regulatory requirements, product changes, or operational needs. Please review this page periodically. Continuing to use the Service after changes are published means you accept the updated policy. This policy takes effect on October 4, 2025. If you have questions or suggestions about our privacy practices, you may contact the Bluewhale VPN team by email at [email protected].